Refunds & Returns
Return policy
Return Policy: We hope you love your purchase. If not, feel free to get it back to us!
ITEMS CAN BE RETURNED FOR STORE CREDIT ONLY
YOU MAY RECEIVE STORE CREDIT OR EXCHANGE FOR ITEMS MAILED OR BROUGHT BACK TO US WITHIN 14 DAYS OF DELIVERY DATE AND OR PURCHASE DATE.
FINAL SALE ITEMS
- Any items marked down from the original price.
- All bathing suits, bras, bodysuits, intimates, and holiday specific items.
ALL RETURNS MUST
- Include receipt + tags.
- Be unworn and unwashed.
- Not be damaged or stained with makeup, self tan, deodorant, perfume, or smoke.
- Shoes must be unworn and returned in the original box.
DAMAGES
All damages must be reported via email or phone call within 24 hours of delivery or purchase date and time. Please include an image of the damage. Report damages to shopitsretailtherapy@gmail.com with the subject line “Damage”.